Testimonials
What Our Partners Are Saying
I love the attention to detail and quality of service we get. I can finally sleep at night knowing we are protected and secure. Everything just works now. Highly recommended.
We had an issue with our network that started late yesterday afternoon and continued through today (ticket #821277) that left us unable to function at all. Your team was fantastic in jumping right on this. From Bob trying to help me troubleshoot last night and this morning, to Connor answering my early call this morning to open the ticket, to Aaron immediately trying to troubleshoot remotely and ultimately getting me Adam Sanders on site this afternoon, to Adam quickly fixing the rogue device causing all the problems, and then ensuring that everything was functioning properly. Everyone understood and conveyed how important it was to get us back in operation and they all worked together troubleshooting and sharing information so Adam already had a plan in place when he arrived. I appreciate each one of them and wanted you to know what a great job they did, individually and collectively, in making us feel valued as a customer.
Office Manager
Personius Melber LLP
Buffalo Spine & Sport Medicine
General Physician
Teach Dental Group
Buffalo Spine & Sport Medicine
HEALTHeLink
Havens & Havens Dental
"110% awesome! Please give this man a hefty bonus!"
Jackie Siverling
06/15/2023
"Connor, you were so helpful, fixed all of my problems, and had a great personality to boot!! Thanks again!!!"
Jackie Siverling
06/15/2023
"I really appreciated your taking the time to tell me the proper way to set this up. That was great customer service!!"
Heidi
06/12/2023
"Fantastic! I love that you gave me all the time frames for when I can access the account. Very happy!"
Heidi
06/12/2023
"Thank you for your help!"
Heidi
06/12/2023
"Chris was great to work with. Personable, knowledgeable and most importantly, he fixed it!!! Awesome!!!"
Ann O’Rourke
05/17/2023
"Chris M. was a tech support superhero! He went above and beyond to help me with my multiple technical issues. He was patient, professional, and knowledgeable. He displayed amazing creativity and innovation in finding different ways to resolve my issue and connect to me. He was extremely responsive and quick to help, always keeping me in the loop about what he was doing and when he would follow up. I truly appreciate Chris’s expertise and dedication to proving exceptional customer service, even during challenging circumstances; ensuring that my problem was fully resolved. He is a true asset to the company, and I highly recommend him! Thank you Chris!"
Jenny
05/12/2023
"Andy is always knowledgeable and helpful. He’s quick to get any issues resolved, and is highly professional at all times. It’s always a pleasure to work with him."
Scott Mighells
04/20/2023
"Julie U always do a great job, pleasure working with you always a Wow"
Rocco J Diina
03/17/2023
"Spoke with Julie Vasquez. For one it was nice someone answered the phone and I did not have to leave a msg because I am only at this client a few hours a week. She could not have been more helpful. Pleasant to talk to, and so quick with emailing me just what I needed. Thank you!"
Marcy A DeGain (Burgio Curvin & Banker)
03/08/2023
"It was fast service thank you for your help."
Ban A. Alshathr
02/20/2023
"Such a pleasure having Omar to help through a crisis or a project. Great communicator, very knowledgeable and walks through the steps with you before actions are taken so that we are comfortable with what is going to happen. Awesome at planning out projects to eliminate foreseeable problems."
Kevin Gerhard
02/07/2023
"Responsive, friendly, knowledgeable and thorough. Matt simply is the best."
Bobby Chianelli
01/30/2023
"Very professional and helpful. Thank you! All steps were addressed and perfect on time!"
Karen Suarez
12/05/2022
"Matt Always gives us the best prompt service!!"
Bobby Chianelli
11/03/2022