"I love the friendly customer service at MVP along with the quick response times we always receive. We appreciate that they are available at all hours of the day. Our systems are being monitored 24/7 and because of this we have peace of mind. The services are affordable and dependable. Working with MVP’s team of experts is always a pleasurable experience. We know the technicians are working around the clock to ensure that any issues that arise are being handled quickly and we are always notified immediately should anything happen. "
Sheri L. Mooney
Chief Administrative Officer
"With the dramatic increase of cyber threats against healthcare organizations, MVP Total Protection lets us keep our focus where it should be, on our patients. Thank you Ikram for helping us take that crucial step to develop a flexible cybersecurity platform that will adapt to the rapidly evolving world of cyberthreats. Your commitment to our company helped us recognize that there is no substitution for proper preparation, deliberation, and engagement on cybersecurity issues. Now our entire team is appropriately addressing those risks. We appreciate MVP’s commitment to our safety, success and patient centered care."
Dr. Todd Havens & Dr. John Havens
"In December 2015, I opened a file I shouldn’t have and infected my computer with a nasty ransom virus. Andy Pronobis quickly restored all the files and was able to have my computer cleaned up in a few days. Buffalo Filter is undergoing an intense ISO 13485 recertification audit next week and Andy revised the back-up procedure quickly to have it ready for the audit. He is working now directly with the vendor for a new quality software installation and he keeps me informed so that I don’t have to be involved – freeing me up to work on audit preparation.
The purpose of this message is to let you know how appreciative I am for this excellent service. I have worked with contract IT firms in the past and none of them ever performed as well as Andy does. He is responsive, personable and always professional. He represents MVP very well. The Tech Service function is very similar to quality as we both deal mostly with customer complaints, concerns and issues. How those are resolved reflect on the training and competence of individual employees and Andy handles it well. I just thought you should hear from a satisfied customer."
Paul A. Marotta
"MVP Network Consulting successfully implemented a virtual server/SAN environment on our premises to consolidate hardware and increase our overall efficiency. Their efforts and professionalism were outstanding.
MVP provided us with a very competive quote and clearly outlined the project and what was to be expected. During the physical to virtual conversion, we did not encounter any downtime during business hours and MVP was very understanding of our staff's needs. Their dedication and willingness to meet our needs during the implementation were unrivaled.
The support and maintenance on the new system is also handled by MVP. They are very prompt to respond to requests and have minimal impact to our workflow. We are looking forward to doing more business with MVP as we continue to improve our IT infrastructure. We are happy to recommend MVP Network Consulting to anyone needing their services."
"Just wanted to send a big THANK YOU to you and your team. The Springville TWC cut-over job did not go as smoothly as we had hoped, but Steve was in touch every step of the way managing the various roadblocks. This was my first experience working with Paul, and he was extremely patient with our busy office schedule and worked around our constraints. Report from Judith at day end today was that all are enjoying the new higher speed connection, and all went well for day one. I'm very appreciative of the urgency your team applied to this project once TW was ready for us to go live.
Roman has continually been a pleasure to work with. I trust he'll sort out the PRI porting/cut over, and this is a less urgent need than internet was. "
Robert P. Simpson
"Just a note to let you know how happy I am with the MVPWorks CloudFiles solution you provided us. Earlier today, Adam visited my home and configured additional backup devices. For the first time since we started our law firm in 1998, I feel comfort and security in knowing that our valuable data files are backed up and isolated in secure locations! Thanks to you and Adam we now have super collaboration and file sharing capabilities, as well as backup.
I was always reluctant to converse about business issues when we met at social gatherings, but so happy I asked, and so happy that you answered with a viable, robust and elegant alternative to Dropbox."
"Just letting you know the reception for WIFI at our Swan street location for the nurses and NP in room 3 is just wonderful. You have no idea what it has done for staff morale. A huge thank you. I appreciate how quickly you always help me here at Swan or Hamburg"
"I took the time to speak with our employees about the services MVP provides. HCA as a whole agrees that MVP is meeting our expectations and fulfilling the contract agreement. We find value in the help ticket process at MVP and have had good experiences in getting our problems solved."
Dr. John Buscaglia
"You guys are great! I really appreciate your fast, courteous and expert service and advice. I love my computer system and all the technical support that keeps it runnings smoothly. My account manager, Steve Garrison and all the Tech Support guys are the best. Thank you."
"As a small company that is growing into a medium size company, we need to stay focused on our core competencies. Needless to say, managing our computer systems is not part of that focus. Sure we can handle some of the small problems, but installation and upgrade issues can be very time consuming and best left to the pros.
Top of mind, Chris is always a patient listener, Adam has an in with the cyber-lords, Del has wizardry in his heritage…I swear he had a desktop PC running and it wasn’t even plugged in."
Dr. Mark Wendling
"When our office basement was flooded over the weekend it damaged our servers and our computer system was down. Due to MVP’s Back-Up & Disaster Recovery Solution and the MVP team working tirelessly through the weekend we were back up and running and ready to see patients and conduct business as normal on Monday morning with zero loss of income or downtime. If it weren’t for MVP we would have lost years’ worth of patient information, x-rays, data, and appointments. I would give MVP and its services a 10 out of 10!”"
"...That’s one good reason to have capable IT support. My thanks to Matthew..."
George M. Emerling
"MVP Network Consulting's services are of great value to us. We appreciate their professional manner in their work, and in their treatment of our personnel.
Their staff has given us fantastic support with our computer systems. They have been highly responsive whenever we have an issue that needs resolving. No problem is too big or too small, and interruptions to our workflow are minimal when they are called in. It makes it possible for us to function without worry about system malfunction. And it makes my own job much easier.
I particularly like the fact that I can login to their website to track the hours we have used. We always know exactly what was done and how long it took. MVP has taken the mystery out of how we are spending our automation dollars.
We gladly recommend MVP Network Consulting to any firm needing similar services."
“After a crash that could have crippled our practice, MVP’s bulletproof disaster recovery solution restored our data and our business. I highly recommend MVP.”
"MVP was instumental in helping with our transition to Exigence of Team Health."