President; RC Building Associates, Inc. /Chianelli Estimating
MVP SAVED THE DAY
“I have a small construction-consulting firm and a large part of our business is construction estimating.”
More times than not it’s a time-sensitive job with precise deadlines & dates. If those are missed, our clients lose the opportunity for bidding the project and we have failed in our mission. This could be a very damaging scenario for our reputation; notwithstanding all the lost time and expense spent on the unsuccessful endeavor. Thankfully, this has NEVER happened! Not to say we have not had our challenges and narrow escapes.
Once we were working on a project and the hard drive crashed. All the files were lost and a back up had not been done. The entire week’s work was gone with more work still to complete before the bid date. There was no way we could recreate all that work in just a few days; and that was if we had a working computer with all our programs in working order. Panic set in and I had no idea how I would right this huge problem. My deadline for the estimate was less than a week away.
Luckily, when my daughter heard of my dilemma, she told me about MVP Network Consulting LLC., which is the consulting company that they use at her job. She gave them a glowing recommendation and now I can understand why.
I called them immediately their response was not only instant, but also outstanding. They clearly understood the urgency of my problem. They picked up my computer and brought it back to their lab. There was an outside chance that the data would be recoverable. If that could be accomplished in a timely manner, I’d still have time to complete my job. That is exactly what happened! A new hard drive was installed, all my data and programs were transferred, and my project was completed. The construction estimate was delivered on time for my client’s bid date.
This experience taught me a huge lesson and I promised myself I would never go through that again. I asked MVP to develop a plan for me that would eliminate any future worries or scenarios like this. They worked with me as a team in order to come up with a comprehensive plan whereby I would have the ability and security, through them, to recover any estimating work completed within the hour. In the future, the worst-case scenario, should anything happen like my last experience, we would only lose an hours work. We have had to use MVP’s services several times, as when a complete project we were working on was deleted after a power outage. Now when these situations occur, rather than panic (well we do a little) we know we have the proper systems in place designed exactly for this purpose.Bottom line, MVP Consulting LLC. listened to what we needed and designed a plan that has proven itself to be tried and true.
All of the MVP staff has been pleasant to work with and extremely competent. I have had the most interaction with Danielle Nuchereno; Director of Accounts Management, and Matt Dise; Support Specialist. Both have provided me with outstanding support and timely service.
My advice to anyone who may be looking for an IT Consulting Company? Look no further!
"Well done MVP, Mission accomplished!”
Strategic & Managed Services
"You guys are simply great to work with Ikram. Kudos to you and your team."
"I love the friendly customer service at MVP along with the quick response times we always receive. We appreciate that they are available at all hours of the day. Our systems are being monitored 24/7 and because of this we have peace of mind. The services are affordable and dependable. Working with MVP’s team of experts is always a pleasurable experience. We know the technicians are working around the clock to ensure that any issues that arise are being handled quickly and we are always notified immediately should anything happen. "
Sheri L. Mooney
Chief Administrative Officer
"With the dramatic increase of cyber threats against healthcare organizations, MVP Total Protection lets us keep our focus where it should be, on our patients. Thank you Ikram for helping us take that crucial step to develop a flexible cybersecurity platform that will adapt to the rapidly evolving world of cyberthreats. Your commitment to our company helped us recognize that there is no substitution for proper preparation, deliberation, and engagement on cybersecurity issues. Now our entire team is appropriately addressing those risks. We appreciate MVP’s commitment to our safety, success and patient centered care."
Dr. Todd Havens & Dr. John Havens
"In December 2015, I opened a file I shouldn’t have and infected my computer with a nasty ransom virus. Andy Pronobis quickly restored all the files and was able to have my computer cleaned up in a few days. Buffalo Filter is undergoing an intense ISO 13485 recertification audit next week and Andy revised the back-up procedure quickly to have it ready for the audit. He is working now directly with the vendor for a new quality software installation and he keeps me informed so that I don’t have to be involved – freeing me up to work on audit preparation.
The purpose of this message is to let you know how appreciative I am for this excellent service. I have worked with contract IT firms in the past and none of them ever performed as well as Andy does. He is responsive, personable and always professional. He represents MVP very well. The Tech Service function is very similar to quality as we both deal mostly with customer complaints, concerns and issues. How those are resolved reflect on the training and competence of individual employees and Andy handles it well. I just thought you should hear from a satisfied customer."
Paul A. Marotta
"MVP Network Consulting successfully implemented a virtual server/SAN environment on our premises to consolidate hardware and increase our overall efficiency. Their efforts and professionalism were outstanding.
MVP provided us with a very competive quote and clearly outlined the project and what was to be expected. During the physical to virtual conversion, we did not encounter any downtime during business hours and MVP was very understanding of our staff's needs. Their dedication and willingness to meet our needs during the implementation were unrivaled.
The support and maintenance on the new system is also handled by MVP. They are very prompt to respond to requests and have minimal impact to our workflow. We are looking forward to doing more business with MVP as we continue to improve our IT infrastructure. We are happy to recommend MVP Network Consulting to anyone needing their services."
"Just wanted to send a big THANK YOU to you and your team. The Springville TWC cut-over job did not go as smoothly as we had hoped, but Steve was in touch every step of the way managing the various roadblocks. This was my first experience working with Paul, and he was extremely patient with our busy office schedule and worked around our constraints. Report from Judith at day end today was that all are enjoying the new higher speed connection, and all went well for day one. I'm very appreciative of the urgency your team applied to this project once TW was ready for us to go live.
Roman has continually been a pleasure to work with. I trust he'll sort out the PRI porting/cut over, and this is a less urgent need than internet was. "
Robert P. Simpson
"Just a note to let you know how happy I am with the MVPWorks CloudFiles solution you provided us. Earlier today, Adam visited my home and configured additional backup devices. For the first time since we started our law firm in 1998, I feel comfort and security in knowing that our valuable data files are backed up and isolated in secure locations! Thanks to you and Adam we now have super collaboration and file sharing capabilities, as well as backup.
I was always reluctant to converse about business issues when we met at social gatherings, but so happy I asked, and so happy that you answered with a viable, robust and elegant alternative to Dropbox."
"Just letting you know the reception for WIFI at our Swan street location for the nurses and NP in room 3 is just wonderful. You have no idea what it has done for staff morale. A huge thank you. I appreciate how quickly you always help me here at Swan or Hamburg"
"I took the time to speak with our employees about the services MVP provides. HCA as a whole agrees that MVP is meeting our expectations and fulfilling the contract agreement. We find value in the help ticket process at MVP and have had good experiences in getting our problems solved."
Dr. John Buscaglia
"You guys are great! I really appreciate your fast, courteous and expert service and advice. I love my computer system and all the technical support that keeps it runnings smoothly. My account manager, Steve Garrison and all the Tech Support guys are the best. Thank you."
"As a small company that is growing into a medium size company, we need to stay focused on our core competencies. Needless to say, managing our computer systems is not part of that focus. Sure we can handle some of the small problems, but installation and upgrade issues can be very time consuming and best left to the pros.
Top of mind, Chris is always a patient listener, Adam has an in with the cyber-lords, Del has wizardry in his heritage…I swear he had a desktop PC running and it wasn’t even plugged in."
Dr. Mark Wendling
"When our office basement was flooded over the weekend it damaged our servers and our computer system was down. Due to MVP’s Back-Up & Disaster Recovery Solution and the MVP team working tirelessly through the weekend we were back up and running and ready to see patients and conduct business as normal on Monday morning with zero loss of income or downtime. If it weren’t for MVP we would have lost years’ worth of patient information, x-rays, data, and appointments. I would give MVP and its services a 10 out of 10!”"
"...That’s one good reason to have capable IT support. My thanks to Matthew..."
George M. Emerling
"MVP Network Consulting's services are of great value to us. We appreciate their professional manner in their work, and in their treatment of our personnel.
Their staff has given us fantastic support with our computer systems. They have been highly responsive whenever we have an issue that needs resolving. No problem is too big or too small, and interruptions to our workflow are minimal when they are called in. It makes it possible for us to function without worry about system malfunction. And it makes my own job much easier.
I particularly like the fact that I can login to their website to track the hours we have used. We always know exactly what was done and how long it took. MVP has taken the mystery out of how we are spending our automation dollars.
We gladly recommend MVP Network Consulting to any firm needing similar services."