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Avaya IP Office Platform [PDF]

Communications software is moving from on-premise to the cloud, with hybrids bridging the gap and allowing owners to keep legacy equipment. Business decision makers are concerned with business outcomes of new technology solutions. Avaya IP Office evolves to meet the changing needs for small and midsize (and growing) businesses all over the world. IP Office is easy to deploy or upgrade, use and manage, scales for one site or multiple offices, and features world-class customer engagement and effective team engagement solutions


Top 10 Reasons Avaya Networking and Wireless LAN Should be Selected for your IP Office Deployment [PDF]

When Avaya Networking technology is deployed with IP Office and Avaya IP handsets, manual provisioning is eliminated, making the process of design, deployment, and maintenance easier. Avaya networking solutions help you do jobs faster, with less chance of error.


Mobile Collaboration Solution for Midsize Enterprise Brochure [PDF]

Working any time, anywhere is the new normal. Partners, customers and colleagues expect instant response and personalized service. This brochure explains how Avaya delivers exactly what your employees need to work effectively from anywhere at any time, allowing them to engage and execute on market opportunities faster.


Mobile Collaboration Solution for Small to Midsize Business Brochure [PDF]

Mobility, the ability to do work from anywhere, is reshaping every aspect of business operations today, from sales to customer service to hiring and budgeting. To remain competitive, small and midsize companies need to match their communications to the new realities of the marketplace. Making smart use of the latest communication and collaboration capabilities has never been more important.



IP Office: Team and Customer Engagement Solution for Small and Midsize Businesses [PDF]

Learn how you can engage with your employees and customers like never before. From telephony and video to mobility and contact center applications, to networking, security, and ongoing services, Avaya IP Office will help give your business a competitive edge.


Engagement Everywhere [PDF]

Avaya is making market-leading Engage Everywhere technology more accessible to midsize businesses — a full stack, purpose-built midmarket system built on our IP Office™ platform and packaged with unified communications (UC), contact center (CC), web videoconferencing, mobility, devices, networking, support services and cloud capabilities.


Fact Sheets

Avaya IP Office Contact Center [PDF]

Avaya IP Office Contact Center is optimized for use with Avaya IP Office and delivers blended multichannel capabilities to midsize businesses, allowing them to enhance and expand customer communications.


Avaya IP Office Server Edition [PDF]

For midsize businesses that put a premium on the benefits rich and meaningful engagement can bring to their enterprise, IP Office Server Edition is the answer. Server Edition delivers a wealth of sophisticated collaboration capabilities for your mobile, remote and office workers. It allows you to easily and economically scale to 2,000 users across up to 32 sites. Manage and administer IP Office Server Edition with the speed and ease offered by a simplified web-based interface.


Avaya IP Office™ Select [PDF]

As midsize businesses grow, so does the need for more sophisticated and powerful communications. Avaya IP Office Select enables you to grow easily and cost-effectively. Offers rock-solid reliability and security. Enhances productivity, efficiency and customer engagement. All without putting your limited IT resources to the test.


IP Office Receptionist [PDF]

Receptionists can handle dozens, even hundreds of calls daily, so it’s easy to see how important it is to deploy a phone application that allows for efficient call handling. IP Office Receptionist offers a visual display of incoming calls and call status throughout the business on an easy-to-use PC interface.


Avaya IP Office Collaboration Editions [PDF]

When it comes to business collaboration systems, one size does not fit all. The Avaya IP Office™ Platform provides you with options so you can tailor your collaboration system to best fit your business requirements. Choose from three collaboration editions that provide communications capabilities from basic to highly sophisticated.



7 Ways Amazing Customer & Employee Experiences Power Your Business Goals [PDF]

Today is the Age of Experience. It’s so much more than being there for your customers when they pick up the phone. It’s so much more than your employees’ ability to effectively collaborate across distances and across devices. Because when it comes to unforgettable customer service and unquestionable employee satisfaction across every industry, EXPERIENCE IS EVERYTHING. Read on to find out why experience is so crucial to your bottom line.


Engagement Everywhere For Midsize Business [PDF]

This infographic details the evolving expectations of workers and customers and why it is important for organizations to promote engagement everywhere.



Poster for Avaya Video

Collaborate from Anywhere [2:05]

With Avaya IP Office, you get the same powerful collaboration capabilities that you have when you're in the office from anywhere.
Poster for video of man working from home

Avaya Mobility Solutions for Midsize Businesses [4:16]

Enabling employees to effectively engage with team members and customers while away from their desks is becoming increasingly important every day. Make it easier for your people to connect and collaborate from anywhere, at any time, using virtually any device. See how Avaya helps midsize businesses like yours transform your business using easy-to-use and flexible mobility solutions.




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