MVP Network Consulting, LLC 
Service Status
Run Your Buiness, While We Manage Your Network
MVP provides a proactive approach to IT with our Total Protection Packages. With a traditional break/fix model, the IT provider and the client are pulling in two different directions. In this model, something breaks, the provider fixes it and then bills you. With a managed IT services modiel, like MVP provides, we are pulling the same direction as our partners. You pay a fixed monthly fee, and your network is actively monitored 24/7/365 with our start-of-the-art software, issues are resolved BEFORE they become a headache.
Break/Fix
- Billed for every on-site visit or remote session
- The slower they work, the more money they make
- They make money every time you have problems
- Porivders has no incentive to make your network as stable as possible
- No need to invest in the latest technology or to automate business processes as that would lose them money
- Your biggest disasters are their biggest profits
- Multiple points of contact
- Response times are not guaranteed
Managed Services
- Fixed Monthly Cost with no hidden fees
- No linit to hte amount of hours you use
- 24/7/365 monitoring of your network
- Updates, Patching, and preventative Maintenance
- Significant investments in IT infrastructure to optimize efficiency
- Streamlines business process and automates every day take to make kyour business run more efficiently
- Dedicationed Account manager
- Response times guaranteed and backed by SLA (Serverice Level Agreements)
The Benefits of MVP’s Total Protection
Dedicated Account Manager
Quarterly Meetings & Review
Consistent Point of Contact
Technology Planning
Monthly Account Check-Ins
On-Site Support
Fast Response Time
Training for Staff
Accessible Technicians
Security & Network Assessments
Fixed Management Costs
Aides in Yearly Budgeting
Serveral Packages to Choose From
No Hidden Fees
Partner Support Team
Local Help Desk in WNY
Friendly & Knowlegable Technicians
Specific Industry Knowlege
No "Geek Speak"
Fiscal Budget Assistance
Technology Budgeting Assistance
Budget Planning for the Future IT Projects
Multiple Options for Project
Planning and Payments
Network Monitoring & Updates
24/7/364 Monitoring
Automatic Alerts
Automatic Ticket Creation
Automatic Software Updates
Security Patches
Customer Portal
Access to Tickets
Invoicing
Online Payments
Access to Training & MVP University
Increased Productivity
Remote IT Capabilities
Automation of Routine Tasks
Reduces Extra Resources
Remediation
Do More, With Less
Service Level Agreements
Guaranteed Response Times
Guaranteed Problem Resolution Times