Madison County employees were unable to send emails one evening when a ransomware virus infected their computer systems. The virus has had crippling effects on the county’s ability to conduct business according to Madison County’s clerk Kim Muir. Ransomware viruses work by cutting off a user’s access to files and other important systems while demanding a ransom for it back.
Madison County’s Game Plan
The virus was discovered on October 4th, when an employee was checking to make sure the court’s new Odyssey system would run properly for the next day. “We don’t know a lot about how it happened or anything. We’ve got great IT people working to get our systems back up to where they need to be,” Muir says.
Many of the files that were encrypted have since been restored. Muir says they still do not have access to email but hope to have that too, soon restored. The ransomware virus ended up costing the county just under $200,000. Lisa Cannon (IT Director) said the ransomware breach affected over 600 personal computers and up to 75 servers. Weeks were spent recovering data.
Ransomware and other viruses can be easily avoided with 24/7 monitoring of computer networks, strong anti-virus, software patches, and updates, as well as end-user training. Reach out to your IT support team or person whether it be internal or external and make sure all of these things are being taken care of so you can avoid being the next Madison County.