A growing service for personal and professional use alike is that of VOIP solutions. It's particularly popular among small businesses who are looking to either choose a new phone system or update their old one. Indeed, Infonetics Research reports that the number of seats for hosted VoIP services will double from 2012 to 2016 and in 2017, the number of mobile VoIP users is supposed to hit one billion. So why are so many businesses looking into VoIP phone solutions? There are a number of benefits to using VoIP providers instead of a traditional phone system that can be attractive to small businesses in particular.
Can You Explain What VoIP is?
VoIP stands for Voice Over Internet Protocol, which basically breaks down to mean that you can get your phone service using the Internet, instead of through your phone company. Of course, this means you need a good Internet connection, but most businesses make that a priority.
Okay, So What are the Perks to Looking Into VoIP Solutions?
- More Space and Easier Maintenance
If you have a traditional phone system, you also probably have a closet full of wires, phone lines, phone switches, and the other necessary physical items needed to run the system. With VoIP, which runs over the Internet, you can nix that phone closet and use the space for something else. You can also say goodbye to the phone technician and the associated costs of having him or her come and fix whatever piece of hardware had an issue.
With VoIP, any new changes or updates that occur with your phone system are automatically included and installed into your system as they occur, eliminating the need for a technician to come out and set it all up. No more poring over complicated user manuals or wondering what went wrong this time.
- Gives You a Better Reach
Is it frustrating to miss calls while you're away from your desk or traveling? With VoIP solutions, you can get calls to your line anywhere, as long as you have an Internet connection -- which most people do now, thanks to phone data. And even better, long distance calls through VoIP are less expensive than phone calls done via cell phone.
- Say Hello to a Productivity Boost
If you're the ultimate multi-tasker, using VoIP solutions is going to be right up your alley. You can add e-mail, e-faxing, remote conferencing, and other applications to your VoIP system in addition to telephone access. This means you can be doing a host of other things while you talk on the phone -- a working dream.
- Cut Costs
VoIP solutions are also less expensive than traditional phone systems in a variety of ways. Not only can you cut out your phone bill and just pay the Internet bill, you also cut out maintenance and technician costs, as discussed above, and save on long-distance calls. For a small business focusing on allocating funds, using a VoIP solutions provider can be the perfect solution.
How Do I Get Hooked Up With VoIP?
Get in touch with your Internet provider. Many companies have seen how lucrative offering VoIP can be and may be able to offer a package that bundles your Internet service and VoIP together.
There are also providers that specialize in just VoIP services. A quick Internet search will yield you a host of companies who can get you started with VoIP. Depending on if you want cloud-based VoIP companies or features like automated voice systems and conference calling, you'll want to cross-check each company and compare to see which has the most advantages.
If you use an IT support company for your computers and other technology, see if they have technicians who also help with VoIP troubleshooting -- though VoIP is significantly more user-friendly, it's always good to have an expert on hand, should you need one.
Make the switch to a VoIP service today and enjoy an easier to use phone service, reduced costs, and better functionality. What's not to love?