Contact Us
1297 Hertel Avenue
Buffalo, NY 14216
716.630.1701 info@mvpworks.com
Calculate your savings in an instant!
Find out how much IP Office can save your company with the IP Office Quick Calc Tool
See how Intelligent Communications can help you grow – and save!
Enrich the customer service experience, boost loyalty.
Every inbound call is an opportunity. With Avaya IP Office, you maximize each of those opportunities with high-quality service and increased speed for each caller.
Missed calls means missed business:
IP Office lets you route calls directly to the right person the first time, to give optimal services, even if those people are in other locations. In addition, easy integration to other applications like Microsoft Outlook can provide your people with detailed information about who’s calling – to impress and deliver faster service for your customers.
With IP Office, you can get comprehensive call reports
Letting you know how well (or poorly) you are serving your customers – arming you with the information to transform the way you do business.
IP Office can provide full communications accessibility
Addressing the needs of both your employees and your customers who are blind/visually impaired, or deaf/hard of hearing.
Reduce monthly costs.
Let Avaya IP Office handle what other outside services would normally send you bills for each month.
With IP Office you can change yout T1 to a SIP service
and, through your service provider, cut your calling expenses in half.*
Sharply reduce - even eliminate - conferencing expenses.
By Bringing this capability in-house, youu gain secure audio conference calls anytime, and save on monthly fees to outside providers.
Lower costs instantly by enabling your employees to work from home.
With IP Office, you can give them softphones and eliminate whatever they are currently charging to your business.
Don't have any home workers?Use this functionality to ensure that productivity doesn't stop if there is inclement weather, sickness or other emergency preventing them from physically getting to the office.
Lastly, eliminate site-to-site calling costsby networking your IP Office systems across sites, even when in different countries. In addition, your entire staff - regardless of location - can be set up to be contacted by dialing a simple threee-digit extension.
Avaya Overview
